Support


What does Image Genius do?

Image Genius is a simple iPhone app that uses a model of how the human eye/brain system sees colors in the natural world to make the images and videos you create with your phone looks as good as possible in any lighting conditions. By controlling the colorfulness, contrast, sharpness and brightness of an image or video, we give you the choice between a very bright display experience (for example, for outdoor viewing) and a power conserving, less bright image (for example, when you are indoors). In all viewing environments we preserve the correct colors and the correct relationship between colors. Image Genius makes every image or video look as good as it possibly can wherever you want to view them.
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Can I process both image and video files?

Yes. Image Genius can process the most common file formats of both still images (.jpg) and video (.mov and .mpg). These are the file formats that the iPhone creates when you use either of its cameras to capture a still image or video clip.
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What image and video formats are supported?

Image Genius supports the native image and video formats that the iPhone uses: .jpg for images and .mov or .mpg for videos.
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How long does the processing take?

Still images process very fast – less than a second for most images. With videos it will depend on the length of the video and how “dynamic” the content is (how many scene changes take place), but a good rule of thumb will be about 2x real time. A 1 minute video clip will take roughly 2 minutes to process.
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How do I select the files to process?

Image Genius uses the iPhone’s default storage location for images and videos, but you can specify additional locations (sub-directories where you may have grouped images and videos) on the phone using the “Add” function.
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What controls do I have over the image processing?

Image Genius offers a set of default “filters” that adjust the colorfulness (color boost), warmth, brightness, contrast and sharpness of the image. There is also a filter for managing skin tones. You can adjust any of these manually by tapping on “Show Filters” and then on the specific filter you want to adjust, using the slider control that will be displayed. When you have the settings you want, tap the “Process” button to apply them.
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Can I vary the filter values for each image?

Yes. The default applies a single filter to every selected image, but you can chose “Individual” to apply a different filter to each image or video file. You can still specify the filter values if you select “Single” filter.
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What happens to my original images or videos?

Nothing. The original images and videos are retained just as you created them, in their original location. You can re-process them with different filter values as many times as you want.
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Where are the processed files stored?

Image Genius prompts you to select a new folder to sore the saved files once processing completes.
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Can I print a processed image?

Yes. Image Genius supports the Apple AirPrint service. You can print an image to any supported printer or printing service.
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Can I share the processed files with my friends?

Yes. Image Genius gives you a convenient way to share your images and videos via the major social media sites and applications.
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Don’t see the answer to your question? Please send us a support request and we’ll get back to you as soon as possible.